Frequently Asked Questions

About GOTCHU

  • What is Slow Heat?

    Slow heat comes from our star ingredient, gochujang. Gochujang is a Korean red pepper paste made from dried red chilis and fermented soybeans. The fermentation process is what makes gochujang such a unique flavor and the mild, subtle heat lingers to bring you a flavor that you’ll never have experienced before. The flavor and the heat slowly creeps up on you and will surprise your tastebuds.

  • What should I eat GOTCHU with?

    We highly recommend trying GOTCHU with pizza and eggs first. It’s also really great with fried chicken, dumplings, fried rice and tacos!

  • How long after I open my GOTCHU bottle is it good for?

    The shelf life of GOTCHU is 18 months. Please refer to the Best By date that is printed on the bottle.

  • Do I need to refrigerate it?

    Yes, once the seal is open, we recommend that you keep the bottle in the refrigerator. This helps to maintain the freshness of the sauce so you can enjoy it longer and more often.

  • Where is GOTCHU made?

    It’s made in California but we use gochujang from Korea to make the sauce.

  • Is the GOTCHU sauce bottle recyclable?

    Yes! Recycle away.

  • Does GOTCHU contain MSG?

    Nope! No MSG here.

  • What allergens are in GOTCHU?

    Soy and Wheat

  • Can I buy GOTCHU in bulk?

    Send us an email (contact@bibigogotchu.com) and we’ll see what we can do!

Shipping & Returns

  • How long will it take to receive my order?

    Standard shipping usually takes about 3-7 business days, depending on your location.

  • Is GOTCHU sold internationally?

    Sorry, we are only selling in the U.S. for now.

  • Can I return my order?

    Unfortunately, due to our product being food, we cannot accept any returns. We will gladly refund your order if it is damaged or there’s some other error in our manufacturing.